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The FIFA opportunity event planners might miss; The power of unreasonable hospitality
News, jobs and information for events professionals
Whether you’re a seasoned events professional or new to the business, this publication is for you. Every month, we bring you the important trends, stories, jobs, and insights you need to help you create and run the best events in the Pacific Northwest. And that’s what we do at the Northwest Event Show — connect events leaders to opportunities.
Today, we’re talking about tapping into a global moment — exploring how to turn the FIFA World Cup into a downtown event opportunity, and how “unreasonable hospitality” can transform those experiences into something people remember.
Let’s dive in…
Plan the ultimate FIFA Watch Party in downtown Seattle
Event space still available at Seattle Convention Center during FIFA World Cup 26
When the FIFA World Cup 26 comes to Seattle this summer, the city will be buzzing with international fans, teams and media. While the spotlight will be on the matches, the Seattle Convention Center (SCC) has another opportunity for organizations and businesses looking to tap into the excitement: Grab event space downtown.
“People may think finding event space in downtown Seattle would be challenging during that time,” Michael McQuade, SCC’s Senior Advisor, Commercial Strategy, says. But partially because of that assumption, the Seattle Convention Center has space available. “We can support whatever type of event you are looking to host,” he says.
Seattle is currently scheduled to host six matches at Seattle Stadium (the temporarily renamed Lumen Field). With global attention focused on the city, the tournament presents a unique opportunity for companies and organizations to gather people together.
One especially compelling option: Hosting a private watch party in the heart of the city.
“A FIFA watch party, where a corporate entity or organization wants to put on their own invitee party would be perfect,” McQuade says. “And not necessarily for a game here in Seattle, but for any of the other games that are being played during the tournament.”
Organizers should be aware that FIFA has strict rules governing public viewing events. Resources and guidelines are available through the Seattle Sports Commission’s Watch Party Playbook, and the Seattle Metropolitan Chamber of Commerce has also created a Small Business Readiness Playbook outlining considerations for organizations planning World Cup-related activations.
Beyond watch parties, the Center’s campus can accommodate a wide range of gatherings — from corporate receptions to brand activations, filming opportunities and community celebrations.
“If a corporate sponsor wants to host an evening gala in a ballroom for 800 to 4,000 guests, we can bring that to life,” Aaron Davis, Assistant Director of Sales, says. “And if they’re looking to create an immersive brand activation in an exhibit hall for their guests, we have the space, the infrastructure and the team to make it happen.”

SCC’s Finneran ballroom. (Image courtesy Seattle Convention Center)
SCC’s downtown campus includes three buildings — Arch at 705 Pike, Arch at 800 Pike and Summit at 900 Pine — with availability during the World Cup window from June 14 through July 7. Together, the campus offers flexible meeting rooms, large exhibit halls and award-winning food and beverage services designed to support everything from corporate gatherings to large-scale productions.
SCC also has space available for a high-visibility, street-level, outdoor activation adjacent to the Summit building — adding another opportunity for brands looking to engage audiences during the tournament.
Located about a mile from the stadium and within walking distance of hotels, transit, restaurants and waterfront attractions, the Center expects the World Cup to create a unique atmosphere across the city.
“If there’s any time to come downtown, this would be it, during FIFA,” Krista Daniel, SCC Vice President of Event Operations, says. “The whole city is focused on hospitality, the energy, and the experiences.”
For the team at SCC, that spirit of connection and innovation is central to how they see the role of the convention center itself.
“We're a blank canvas for anyone,” Davis says. “People use us as a canvas to express their brand and excite their base, and that’s what’s exciting for us too — we’re a great venue for those groups that have a creative idea and want to entertain it.”
Event planners, companies and organizations interested in hosting an event during the tournament window can reach out online to learn more about available spaces and possibilities.
How are you planning to tap into FIFA World Cup energy for your events? |
Last time, we asked how often you’re choosing unconventional venues over traditional spaces — and the results show a clear split in approach. Forty percent of you said you’re actively seeking out unique venues to elevate the experience, while another 40% are still mostly sticking with traditional spaces. Twenty percent say you use unconventional venues occasionally, and interestingly, no one selected that it purely depends on client goals and budget.
Job Board
Looking for your next opportunity? Check out these exciting job listings. Want to see your job posting here? Just reply to this email for more information.
Event Marketing Manager Gradial is hiring an Event Marketing Manager to lead in-person and virtual experiences. The role will focus on building pipeline, strengthening partner relationships, and creating meaningful touchpoints with customers and prospects through events including field activations, customer dinners, webinars, and industry programs. Sr Manager, Live Events Production Nintendo is hiring a Senior Manager of Live Event Production to lead the strategy and execution of in-person and digital competitive gaming events across North America. This role will oversee event production, vendor partnerships, and cross-functional collaboration to deliver high-quality, player-focused experiences that bring Nintendo’s franchises to life. Senior Events Manager Sheraton Grand Seattle is hiring an Event Manager to oversee the planning and execution of complex on-property events. This role will coordinate across sales, operations, and clients to deliver event experiences from pre-event through post-event, while managing budgets, maximizing revenue opportunities, and ensuring a high standard of service throughout. | Senior Manager, Event Activation & Execution Holland America Line is hiring a Senior Manager to lead the strategy and delivery of high-impact events, conferences, and experiential initiatives. This role will oversee a multi-year events roadmap, manage vendor partnerships, and lead cross-functional collaboration. Director, Events & Experiential Marketing Zenoti is hiring a Director to lead the strategy and execution of high-impact global events, including in-person, hybrid, and virtual experiences. This role will partner across marketing, sales, and product teams to deliver events that support lead generation, strengthen customer engagement, and drive business results. Manager, Marketing & Promotions, FIFA World Cup 2026 - Seattle, WA FIFA World Cup 26 is hiring a Marketing Promotions Manager to support the planning and execution of large-scale marketing campaigns and activations tied to the tournament. This role will oversee local advertising, promotional events, and fan engagement initiatives, while coordinating with internal teams and external partners. |
Unreasonable Hospitality, reimagined for events

John Elston is an expert in Unreasonable Hospitality. (Image courtesy John Elston)
When John Elston takes the stage at this year’s Northwest Event Show, he’ll be talking about service, something most event professionals understand.
But he’ll challenge them to rethink service entirely.
Elston, who will deliver several sessions at the show (April 28-30), is an expert in the philosophy of Unreasonable Hospitality, popularized by restaurateur Will Guidara. At its core, the distinction is simple: “Service is very transactional […] service is black and white. Hospitality is technicolor.”
That is where events can stand out. For Elston, the shift starts by understanding what attendees actually remember.
“My job [as a hotel GM] was not just ‘hot food hot, cold food cold’ — it was how I made people feel,” he says. “It was the memory.”
In an events context, that means moving beyond logistics and toward emotional impact, to the moments people talk about long after the closing keynote.
So what makes hospitality unreasonable?
“It starts really with first and foremost, making people feel seen,” Elston says. That could mean noticing why someone is attending, anticipating friction points, or creating small, personalized moments that signal care.
Those moments don’t have to be expensive. “Nine out of 10 times, it’s ‘big listening,’ systemizing that standard, recurring moment, and making it better.”
For event planners, Elston sees this as both an opportunity and a responsibility.
“Their job is much harder than most people think. They have the responsibility of making sure that their client is getting unreasonable hospitality, too.” That often requires deeper collaboration with venue partners, and a willingness to ask for more than standard service.
“You are not out of line to be requesting unreasonable hospitality,” he says.
Elston encourages planners to start by mapping attendee touchpoints. In a typical experience, there can be more than 80 touch points, half of them reoccurring. Those predictable moments: check-in, wayfinding, room drops, transitions, are prime opportunities to elevate the experience in small but meaningful ways.
Even something as simple as acknowledging an attendee personally can shift the tone of an event. “You need to pick one or two things that you know about that person, and then you need to address it when they show up.”
The result is attendees not just experiencing an event, but talking about it long after it’s over.
“Being unreasonable,” Elston says, “will get people talking about your business.”
See John Elston at the Northwest Event Show
Elston will be speaking on Unreasonable Hospitality (and more) at the Northwest Event Show, April 28–30. With 2,400+ attendees, 200+ exhibitors, and participants from 30 states and four countries, it’s one of the region’s largest gatherings of event professionals.
👉 Register and grab your tickets here.
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Kyle Gaspari, Suite Services, Seattle Sounders FC
Seattle Sounders FC has named Kyle Gaspari manager of suite services. In his new role, he will oversee suite lease accounts and collaborate with the partnerships team to activate partner hospitality. Gaspari previously worked in global partnerships with The IRONMAN Group and the Phoenix Suns.
Marco Leal, Vice President of Destination Development, Visit Seattle
Visit Seattle has named Marco Leal as vice president of destination development. A global executive with 20+ years of experience in tourism and destination strategy, Leal brings expertise in partnerships, economic development, and leading teams across major events and regional initiatives.
Can’t Miss Events
From industry-focused seminars to city-wide festivals, here’s a look at some of the incredible events coming up in the Pacific Northwest.
Moisture Festival The world’s largest comedy/varieté festival returns to Seattle for four weeks of high-energy performances featuring circus arts, aerial acts, comedy, music, magic, and more — all backed by a live show band. With a rotating lineup of international performers and a mix of all-ages shows and adults-only performances, it’s a one-of-a-kind experience. | Norwescon The Pacific Northwest’s premier science fiction and fantasy convention returns with four days of panels, workshops, gaming, cosplay, and live entertainment. Expect everything from author talks and film screenings to a full masquerade, concerts, and a bustling community of fans celebrating all things speculative fiction. |
The 2026 Undisputable Champions of Comedy An evening of stand-up featuring a lineup of Seattle’s most innovative comedians, delivering a mix of styles from sharp observational humor to improv in a high-energy setting. Expect a fast-paced showcase designed to highlight top local talent and keep the laughs coming. | Northwest Event Show The PNW’s premier gathering for event and hospitality professionals brings together 2,400+ attendees, 200+ exhibitors, and industry leaders for three days of education, networking, and inspiration. Hands-on workshops and keynote sessions, to a bustling trade show floor — NWES is designed to spark new ideas, build connections, and elevate your game. |


